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Privacy Policy

Effective Date: 01 Jan. 2025

1. Introduction

SemiDispatch Inc ("we," "our," "us") is committed to safeguarding your privacy and ensuring the security of the information you share with us. This Privacy Policy explains how we collect, use, and protect the data provided through our fleet management platform and services (the "Services"). By using our Services, you agree to this Privacy Policy.

2. Information We Collect

a. Customer-Provided Information

When using our Services, you may provide the following types of information:

• Business details: Broker names, customer information, loads, units, destinations, and origins.
• Driver information: Names, contact details, licenses, certifications, and employment history.
• Operational data: Fleet reports, schedules, and performance metrics.
• Payment details: Billing information, invoices, and payment history.

b. Automatically Collected Information

We may collect information automatically when you use our platform, including:

• IP addresses and device details.
• Browser type, operating system, and usage data (e.g., pages visited, time spent on the platform).

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance functionality and analyze platform performance. You can control cookie settings in your browser; however, disabling cookies may affect your experience with our Services.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and optimize our fleet management platform.
• To generate reports and analytics for operational insights.
• To ensure compliance with legal and regulatory requirements.
• To communicate with you regarding updates, support, and new features.
• To safeguard the platform against unauthorized access or misuse.

4. Sharing and Disclosure of Information

We respect the confidentiality of your data. However, we may share information in the following cases:

• Service Providers: We work with trusted third-party providers for services such as hosting, payment processing, and analytics.
• Legal Compliance: We may disclose information to comply with legal obligations or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

6. Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

As a user, you have the following rights regarding your data:

• Access and Correction: You may request access to or correction of your personal data by contacting us at support@semidispatch.com.
• Opt-Out: You can opt out of marketing communications by using the unsubscribe link or contacting us directly.
• Data Deletion: You can request the deletion of your data, subject to operational or legal requirements.

8. International Data Transfers

If you access our platform from outside the United States, please note that your data may be transferred to, stored, and processed in the United States or other jurisdictions. By using our Services, you consent to such transfers.

9. Children’s Privacy

Our Services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from children under 18. If you believe we have collected data from a minor, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: